|
|
Whether you feel like you’re struggling and are looking for new tools to add to your sales pro toolkit, or you’re seeking to unlock some hidden potential you didn’t even know you had, keep reading to discover the four underrated skills you can leverage to reach new clients. Have you Been Listening? The best skill in today’s world is being able to listen, and it’s one that so many sales professionals fail at. It doesn’t matter who you are, where you are or what you’re doing: customers are sick of salespeople who keep trying to sell them their perspectives,
solutions or points of view. Some sales pros have technically grasped this skill, but haven’t mastered it; they listen because they know it’s the right thing to do, but they have an answer prepared in their mind long before the customer Lebanon Phone Number Data has finished talking. A customer who feels truly heard will buy not only your solution, but also a partner they can trust. That trust? Priceless. Everyone wants to feel heard and seen, and by giving that to your customer, you’re not only building a potential lead, but you’re building a bond as well.
That tiny moment of human connection can mean everything, and can carry on long past the initial interaction. Cultivate Empathy The act of stepping into someone’s shoes is an act of humility and service, two things that are great in theory but can be tough to practice. While it’s vital to be proud of your job and the work you do every day, don’t let that pride blind you to the customer’s point of view – that’s what matters most, after all! Think about your customer’s perspective when approaching each lead. What are their hopes and dreams? What is a big win for them, and how can you make that happen?
|
|
發表於 2024-3-11 14:32:28